Job Description: We are looking for experienced Virtual Customer Support Representative to join our team. As a Virtual CSR, you will be responsible for answering customer calls, resolving customer issues, and providing excellent customer service.

Responsibilities:

• Answering customer calls promptly and professionally
• Providing excellent customer service
• Resolving customer issues efficiently and effectively
• Updating customer information in the system
• Meeting daily call and productivity targets
• Following up with customers as required
• Adhering to company policies and procedures

Requirements:

• At least one (1) year of experience in a customer service or call center role
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Ability to multitask and prioritize tasks effectively
• Proficient in Microsoft Office and other computer programs
• High school diploma or college level

Working Conditions:

• This is a remote work position, so you will be working from your home office
• You will need a reliable internet connection and a quiet workspace
• This is a full-time position, with a schedule of 40 hours per week
• Willing to be scheduled at any time of the week

If you meet the above requirements and are interested in this opportunity, please submit your resume and cover letter to careers@callerscentral.com or apply to the link below.